Refund policy

↩️ Return & Refund Policy

Easy Returns & Exchanges

Customer satisfaction is important to us. If you receive a damaged or incorrect product, we're here to help.

Return Eligibility

You may request a return or exchange if:

  • The item received is damaged.
  • The wrong product was delivered.
  • The request is made within 3 days of delivery.
  • The product is unused.
  • The product is returned in its original packaging.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Discounted or sale items
  • Products that have been used
  • Products without their original packaging

Return Process

  1. Contact our customer support within 3 days of receiving your order.
  2. Share your order details and clear photos of the product (if damaged or incorrect).
  3. Our team will review your request and guide you through the return or exchange process.

📞 Contact Us

Email: awaazofficial@gmail.com

Phone: 0301-4220962

Address: Majeed Town, Shadbagh, Lahore, Pakistan