Refund policy
↩️ Return & Refund Policy
Easy Returns & Exchanges
Customer satisfaction is important to us. If you receive a damaged or incorrect product, we're here to help.
Return Eligibility
You may request a return or exchange if:
- The item received is damaged.
- The wrong product was delivered.
- The request is made within 3 days of delivery.
- The product is unused.
- The product is returned in its original packaging.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Discounted or sale items
- Products that have been used
- Products without their original packaging
Return Process
- Contact our customer support within 3 days of receiving your order.
- Share your order details and clear photos of the product (if damaged or incorrect).
- Our team will review your request and guide you through the return or exchange process.
📞 Contact Us
Email: awaazofficial@gmail.com
Phone: 0301-4220962
Address: Majeed Town, Shadbagh, Lahore, Pakistan